+61 7 5592 8100
1 The Darling Avenue, Broadbeach QLD 4218, Australia
+61 7 5592 8100
1 The Darling Avenue, Broadbeach QLD 4218, Australia
Everything the desk handles

Services, end to end

Suites, salon access, tables, tickets, transfers and the days in between. Pick what you need; the desk threads it into one itinerary.

Occasions

Events worth flying for

Weddings and events

Ceremonies on the lawn, galas in the ballroom, private dinners above the city. One planner, one invoice.

Details

What the desk does differently

  • One coordinator

    The same voice from first call to checkout.

  • Written offers

    Every element itemised before you commit.

  • During the stay

    Changes handled by message, not a queue.

How it works

From first message to checkout

01

Tell us the dates

A short brief: who's coming, what matters, what to skip.

02

Written offer

One itinerary, every element priced, sent for approval.

03

Confirm and arrive

Deposits handled by secure link; the desk meets the stay.

04

Live adjustments

Running late, staying longer, adding a table: one message.

Concierge desk at work
Coverage

One desk, one stay

The services above are what guests ask for most. If the stay needs something not listed, a private tutor for the kids' club, a photographer on the yacht, a cigar roller for the terrace, ask anyway. Odds are we have done it before.

Ask the Desk

Good to know

  • No booking fee

    On standard arrangements; event planning is quoted.

  • Real availability

    We hold options only after you approve them.

  • Cancellation clarity

    Terms per element, stated in the offer.

Build the whole stay in one message

Dates, wishlist, done. The offer comes back written and priced.

Start the Brief